Help Requests
The department help@ email addresses are the best ways to contact the LSCG team.
EEMB & MCDB
IT help requests are now submitted to the help@lifesci.ucsb.edu email address.
How to Contact LSCG
For anything from a quick question to a request for complex technical assistance our help@ email addresses are the best ways to contact our team. Ticket correspondence will contain a tag in the subject line: [Queue #TicketNumber]. Including this tag in an email subject line or replying to existing ticket correspondence will update the ticket.
Quality Support & Service
We pride ourselves on offering the highest quality of service to our users and part of that is not ignoring people in crisis. If you have an urgent need, please let us know and we'll do our best to accommodate your need. Please refer to our LSCG Staff Directory or Policies pages if necessary.
To send in a ticket, please email:
Web Dev: web-help@lscg.ucsb.edu
EEMB, MCDB IT: help@lifesci.ucsb.edu
Chemistry: help@chem.ucsb.edu
Earth Science: es-help@geol.ucsb.edu
Psychology: help@psych.ucsb.edu